Category Archives: Andrea C

My 3 words for 2018

Long time readers know I recommend and follow @chrisbrogan for his no nonsense style of communication and use of social media.  A long time ago, Chris started using 3 words as his alternative to a New Year’s resolution and with the exception in 2017, I have declared my 3 words each year as well. Here are my 3 words for 2018:

Patience – I have a lot of signs in my home and office.  One says: “Be Patient – God’s timing is always perfect“.  Whenever I feel myself being anxious about something or wishing something would hurry up, that sign pops into my head and I take a deep breath and remember who’s really in control.  Things will happen when they happen.

Power – I’ve had some rough stuff to deal with over the past 6-8 months. One day I may talk about what I’m starting to call my business depression – but I’m not ready to yet. Suffice to say, I’ve had to take my own advice from 2016 to just hunker down and power through more than one tough situation.  But I actually chose Power for another reason.

When mulling over my words for 2018, I realized that I have to not only recognize the power I needed to summon to keep going but also to recognize the power of all the ladies of legal tech who share the same difficult road to success — a road fraught with #metoo moments and rooms full of men who not only think less of you because you are a woman, but, in my case, because I don’t have a JD.  FWIW, those in legal tech with a JD get ridiculed for obviously failing as an attorney before turning to their Plan B for a career.  It’s a tough audience for sure!

What I want to say is that I am a powerful woman, not just in legal and tech, but in life. I stand toe to toe with those trained to find the loophole and take advantage of every angle … and that’s not just my clients but my kids too!

So whether it is summoning mom power, girl power or lady of legal tech power, 2018 is the year of power, leading to …

Profit – It has so many meanings… I first took a good look at this word as the name to call those who teach at the Virtual Bar Association, but then I found and fell in love with the word “Literati“.

Fast forward a year and the tv show ‘The Profit’ comes out and again I fall in love … with Marcus.

Or, more accurately, his highlight-ing of process and people … the two things I am constantly reminding those who wish to get things done (efficiently) in an office need to care about. Let’s just say if I had a brother from another mother – it would be Marcus; and yes, I’d drop you all like a hot potato to go work for that man! 😉

Ultimately, however, I picked the word profit because I wish to … from every interaction and connection I make in 2018 and the only way I know I can do that, is to help others profit from their connection to me.

So if you see a way for me to help you, or a way for us to help each other, contact me. Call me at 1-800-411-8921 and let’s connect and see if we can’t profit from the experience of connecting in real time!

Of course, you can always email me at andrea @legaltypist.com – just remember keyboarding is one way communication and thereby half as effective as the dialogue of conversation 😉

***

Republished with Permission.  ©LegalTypist, Inc. This article first appeared in the January 2018 issue of the Virtual Bar News (nee The Legal Connection Newsletter)

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Wonderful Kick Off to #LTNY18

Here’s a few pix of my trip into NYC on the eve of #LTNY18 to attend a dinner hosted by Christy Burke of Christy Burke PR:

The canyons of 8th Ave:

 

Port Authority:

 

This one’s for @bschorr :

The restaurant:

 

Of course I had to have cheesecake …. its NYC!!

 

Many thanks to Christy for the wonderful food and great company, including:

@jaredcorreia of Red Cave Legal and Advisor to the Virtual Bar Association

@bobambrogi who needs no introduction!

@nehalm CEO of Alt Legal an IP docketing service

“uncle” @arikaplan author of Professional Services Reinvented

@ibridgesmith Practicing attorney, law professor and CEO of Legalalignment.com

… and the rest of the gang!

 

Are You Tongue Tied?

I follow lots of people in the on line world and one of my favorites is Chris Brogan of www.chrisbrogan.com.  Here’s some information about Chris (directly from his site:)

Chris Brogan is President of New Marketing Labs, a new media marketing agency, as well as the home of the New Marketing Summit conferences and New Marketing Bootcamp educational events. He works with large and mid-sized companies to improve online business communications like marketing and PR through the use of social software, community platforms, and other emerging web and mobile technologies

Pretty straight forward – as is Chris.

Now, the reason for this post is because Chris recently wrote in his blog:  27 Things To Do Before A Conference.  As I’m headed off to Chicago for a conference in April, Chris’ post couldn’t come at a better time.  While all the information he provides is helpful, of particular interest to me and what I wanted to highlight for you is this entry:

#24  If you’ve got a business offer to promote at an event, practice and practice and practice how you’re going to talk about it. Be crisp. Make it easy to say. Be very clear about the ask. If you’re looking for people to review your demo, then make that the ask. If you’re looking for work, be clear that you’re available for a few extra projects. It seems that lots of folks beat around the bush or don’t exactly know how to have a beginning, middle, and end to a conversation.

I find that lots of people who are in business do not understand the importance of being able to answer normal, business type questions – what do you do, how do you do it, how much do you charge – and sound like a coherent, intelligent person (meaning not stumbling through scattered information in sentences laden with uhhhs and ummms).  Even if there is no networking event or trade show to attend, every e-preneur needs to be able to speak about their business.

It’s not that I don’t understand why…. I attribute it to the fact that e-preneurs spend a lot of time in the first few years on development.  Generally, working alone for one or two clients while putting in place the processes and tech their budding business needs to be in business and, of course, grow.  This means, e-preneurs don’t spend much time in the first few years talking to anyone not already familiar with them and their business, service or product.  Hence, no need to develop the lingo.

This is why I always suggest to newbie VAs and fledgling e-preneurs that they write out a list of the “normal” business questions they will be asked.  You know, the stuff they would ask of someone else if they were doing the hiring.  Then draft 1-3 sentence responses.  Some questions may require more information – but the goal is to deliver the answer in as few words as possible – keeping the answer somehow memorable, if possible.

Once the words are written, it is just a matter of practice.  I encourage literally speaking the sentences out loud, and refining the responses until each rolls off the tongue with ease.

For those who prefer a live audience to practice on, look to ToastMasters International – a true not for profit group with a mission to help ordinary people speak better and become better leaders. There are ToastMasters clubs in 100+ countries and you can find one near you by visiting the main site:  http://www.toastmasters.org.

Original post date March 18, 2009

Wanna Get Paid?

Every little bit counts!

In reading: Keeping the Cash Flowing: A Dozen Tips for Getting Clients to Pay More Promptly by Lawyer turned Coach Debra Bruce

I noticed the number one thing I tell attorneys to do in order to keep the cash flowing was not listed.

My number one rule to getting paid regularly is to bill regularly.  Set a deadline (mine is the 7th of each month) and no matter what else is exploding around you – get the bills out by that date.

This does two things:

  1. cements with clients that when you say you’re going to do something, you do (in a way that is not directly involved in their matter); and
  2. gets each client in the habit of accepting, reviewing and paying your invoices on a schedule.

You can facilitate payment by accepting credit cards, so long as you play by the rules re: your trust account. This is why I recommend http://www.lawcharge.com.  Long-standing player in the “legal” world, LawCharge is owned by an attorney who knows the ins and outs of the merchant account world the way you do a courtroom or the law library.

I understand just how hard it is to be solo – to have to do it all and how being solo makes some routine tasks infinitely more difficult.  A standard “where’s my payment” call can easily turn into an hour long discussion about everything when all you wanted to know was when you would be paid.

This is why my second tip would be to find and build a relationship with a bookkeeper or virtual assistant, then routine billing and follow up payment reminder calls can be competently performed by someone else –  freeing up your time and removing potential stress on the attorney-client relationship should the money not be flowing as quickly as you would like.

FYI, this is not a commercial for LegalTypist as she does not offer bookkeeping nor collection (or any other) calls.  If I had a good contact in legal to recommend for the bookkeeping, I would.  Unfortunately, the best virtual bookkeeper I know – @CandyTX at http://www.offassist.com – prefers not to work with attorneys … something about how they can be difficult.  Who … what…  attorneys?!

Original post date: August 20, 2011

 

5 tweets for #legal peeps

  1. ILTA podcast re: Future Staffing http://ow.ly/d3eY30arcSm  a conversation about people, process and technology in the real world. One of my fav peeps – @jeffrey_brandt – shares several insights on working the day to day in any sized law firm environment.
  2. Me too! Thanks! RT @jmerritt: Useful link. Just deleted my own history (using DuckDuckGo searches now too). @bcrypt here is the link to go and delete your Google-tracked online activity:
  3.  It was just a question of time (really, really) – 2 serious #LastPass bugs revealed, another on the way ow.ly/G9iV30a9adZ 
  4.  Are you a #Mac using attorney hungry for a pure-Mac tech legal conference? Check out ow.ly/fHvC30a2in4 <-now in its 9th year
  5.  RT @LegalTypist: RT @ScottMalouf: Who’s responsible for stopping live-streamed crimes? http://ow.ly/5fdX30areEY